OCNP Health Privacy Policy & HIPAA Compliance

Effective Date: October 29, 2026

At OCNP Health, your privacy, trust, and confidentiality are important to us. We are committed to protecting your personal and health information while providing personalized healthcare and wellness services.

This Privacy Policy explains how OCNP Health collects, uses, protects, and shares information through OCNPHealth.com, consultation requests, appointment scheduling, and patient communications.

1. Information We Collect

When you visit our website, request a consultation, schedule an appointment, or communicate with OCNP Health, we may collect:

Your name, email address, and telephone number
Appointment and consultation requests
Health concerns, treatment interests, and wellness goals
Medical history and other information voluntarily provided
Information necessary to coordinate treatment, laboratory testing, prescriptions, and follow-up care
Basic website usage information, including device information, browser type, and IP address

We collect information to provide services, respond to inquiries, and support your healthcare experience.

2. How We Use Your Information

OCNP Health may use your information to:

Respond to inquiries and schedule consultations
Evaluate treatment options and coordinate patient care
Communicate about appointments, prescriptions, laboratory testing, and follow-up services
Provide personalized healthcare and wellness recommendations
Improve our website, services, and patient experience
Send educational or promotional communications when authorized or otherwise permitted by law
Meet applicable legal and regulatory obligations

Health information is used and disclosed only as permitted by applicable privacy laws and patient authorizations.

3. Our Commitment: We Never Sell Your Information

OCNP Health does not sell your personal information, contact information, medical records, or protected health information.

We do not sell patient information to advertisers, marketing companies, data brokers, or other third parties.

We may share information with authorized healthcare partners and service providers when necessary for treatment, payment, healthcare operations, or other legally permitted purposes.

These may include laboratories, pharmacies, technology providers, and other professionals involved in coordinating your care.

We do not share protected health information for marketing purposes without authorization when such authorization is required by law.

4. HIPAA Compliance and Patient Confidentiality

OCNP Health is committed to protecting patient information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), where applicable, and relevant California privacy laws.

Our website uses Wix's HIPAA compliance features, and the applicable Business Associate Agreement has been accepted to support the secure handling of protected health information through covered Wix services.

We use appropriate administrative, technical, and physical safeguards designed to protect patient information against unauthorized access, use, or disclosure.

Access to protected health information is limited to authorized individuals and service providers who require the information for legitimate healthcare or business purposes.

5. Patient Communications and Consultations

When you submit a consultation request, appointment form, or treatment inquiry through OCNPHealth.com, the information is used to respond to your request and coordinate appropriate services.

OCNP Health is committed to providing personal communication and ongoing support throughout the patient experience.

Information submitted through our website is handled using the security measures applicable to the services involved.

Patients should avoid submitting unnecessary sensitive medical information through general email, social media messages, or other communication channels that have not been designated for secure healthcare communications.

6. Your HIPAA Privacy Rights

Where HIPAA applies, patients have certain rights regarding their protected health information, including the right to:

Request access to or copies of their medical records
Request corrections to inaccurate or incomplete information
Request certain restrictions on the use or disclosure of their information
Request confidential communications through alternative means or locations
Request an accounting of certain disclosures
Receive a paper copy of the applicable Notice of Privacy Practices
File a privacy complaint without retaliation

These rights are subject to applicable legal requirements and exceptions.

To exercise your privacy rights, contact OCNP Health using the information provided below.

7. Website Cookies and Analytics

OCNPHealth.com may use cookies and website analytics tools to understand visitor activity, improve website functionality, and enhance the user experience.

We do not intentionally disclose protected health information to advertising or analytics platforms without a legally permitted basis and any required authorization.

Visitors may adjust their browser settings to limit or disable cookies. Certain website features may not function properly when cookies are disabled.

8. Third-Party Healthcare Services

OCNP Health may coordinate services with independent healthcare providers, pharmacies, laboratories, and other authorized partners.

Information is shared only when necessary and legally permitted to support patient care, healthcare operations, payment, or other authorized purposes.

Independent third-party services may maintain their own privacy policies and legal obligations.

9. Data Security and Retention

We maintain reasonable safeguards designed to protect personal and patient information from unauthorized access, alteration, disclosure, or destruction.

Personal and medical information is retained in accordance with applicable healthcare, business, and legal requirements.

Although we take precautions to protect information, no electronic system can guarantee absolute security.

10. Marketing Communications

OCNP Health may occasionally send educational information, wellness updates, or information about available services to individuals who have agreed to receive such communications or when otherwise permitted by law.

You may unsubscribe from promotional emails at any time.

We do not sell or provide patient contact lists to outside companies for their independent marketing purposes.

11. Children's Privacy

Our website is intended primarily for adults seeking healthcare and wellness information.

We do not knowingly collect personal information from children under 13 through general website activities without appropriate parental consent or another lawful basis.

Healthcare information relating to minors is handled in accordance with applicable federal and California laws.

12. Changes to This Policy

OCNP Health may update this Privacy Policy to reflect changes in our services, technology, privacy practices, or legal requirements.

Updates will be posted on OCNPHealth.com with a revised effective date.

Where required by law, patients will receive notice of material changes to applicable privacy practices.

13. Contact OCNP Health

For questions about this Privacy Policy, HIPAA compliance, patient information, or privacy rights, please contact:

OCNP Health

Website: https://www.ocnphealth.com

Email: OCNPHealth@gmail.com

If you believe your HIPAA privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

OCNP Health will not retaliate against anyone for submitting a privacy complaint.

Our Privacy Promise

At OCNP Health, your health is personal, and your information should remain private. We are committed to protecting your confidentiality, providing individualized care, and maintaining your trust.

We will never sell your personal or patient information.